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Privacy Policy

Effective Date: July 5, 2025

 

I. For the contesimal.ai Marketing Website

Contesimal LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website contesimal.ai, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

1. Information We Collect

Personal Data: We may collect personal information such as your name, email address, and other contact details when you subscribe to our newsletter, leave a comment on our blog, or contact us directly.

Non-Personal Data: We may collect non-personal information, such as your browser type, IP address, device type, and browsing behavior on the Site. This information helps us understand how visitors use our Site and improve our services.

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

2. How We Use Your Information

  • To Provide and Maintain Our Services: We use the information we collect to operate and maintain the Site, including to respond to your inquiries, provide customer support, and improve our services.
  • To Communicate with You: We may use your personal information to send you newsletters, marketing or promotional materials, and other information that may be of interest to you.
  • To Improve Our Site: We use data to understand and analyze the performance of our Site, identify trends, and improve our content and features.
  • For Advertising and Marketing: We may use third-party advertising partners to show advertisements on the Site.

3. Sharing Your Information

  • With Service Providers: We may share your information with third-party vendors and service providers that perform services on our behalf, such as hosting services, email delivery, and analytics services.
  • For Legal Compliance: We may disclose your information to comply with legal obligations or protect our rights, privacy, safety, or property.
  • In Business Transfers: We may share or transfer your information in connection with any merger, sale of company assets, financing, or acquisition.

4. Your Rights and Choices

Access and Correction: You have the right to access and correct your personal information held by us. You can update your information by contacting us at support@contesimal.ai.

Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or by contacting us directly.

Cookie Management: Most web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove or reject cookies.

5. External Sites

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

6. Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy regularly for updates.

II. Addendum for the Contesimal Application

This portion applies to the Contesimal product hosted at https://app.contesimal.ai.

1. AI Session Instances

Vercel.com is employed to host your AI chat session instance. When you create a new chat instance, we gather certain information including your email address, name, organization, and role. This information is used to send you an email containing a link to begin your Session. All information collected is securely stored on our server. We never share your information with anyone else or any third-party service provider.

2. Payment Processing

We use stripe.com for processing payments. We neither have access to nor store any of your credit card or payment data.

3. Artificial Intelligence

During the setup of your chat instance, Contesimal uses its own OpenAI API key or Anthropic API key. These keys are utilized to connect to OpenAI/Anthropic to generate AI chat responses. We never share these API keys with anyone else or any third-party services.

4. Individual and Group Users

When your users log in to your chat instance, we dispatch an email to them containing the login code. Chat messages are stored on our server so we can sync the chat between multiple devices. We do not log sensitive information or user personal information on Vercel or any other logging system.

5. Cookies

We use cookies to remember user login states, preferences, and other relevant information. Only essential cookies are stored; no tracking and no analytics cookies are used.

6. Google User Data (OAuth and Google Drive Access)

If you choose to sign in with Google or use our app’s Google Drive integration, we may request access to limited Google user data, including your basic Google profile (name, email) and Google Drive files you explicitly select. We use this data only to provide requested features. We do not use this data for advertising purposes or share it with third parties. You may revoke access at any time via your Google account permissions, after which we will delete all associated Google user data from our servers within 30 days.

7. Third Party Applications

You will have the ability to register for a variety of third party applications with the Contesimal app. Contesimal is not responsible for malicious elements and potential privacy concerns that take place due to issues surrounding such applications.

8. Data Retention and Deletion

We retain Google user data only as long as required to deliver the requested functionality. You may request deletion of your data by contacting us at support@contesimal.ai. Upon revocation of access or receipt of a deletion request, we will delete all associated Google user data from our systems within 30 days.

III. Social Media Platform Integrations

This section applies to Contesimal’s integrations and connections with third-party social media platforms, including Facebook, Instagram, LinkedIn, X/Twitter, TikTok, Bluesky, YouTube, and other similar social media platforms. When you connect any of these platforms to your Contesimal account, the following terms apply.

1. Data We Collect via Social Media Connections

When you authorize Contesimal to connect to a social media platform, we may collect the following categories of information, depending on the permissions you grant:

  • Basic profile information: name, username/handle, profile picture, and public bio.
  • Account identifiers: platform-specific user IDs and page/channel IDs.
  • Content data: posts, comments, captions, media (images/videos), and engagement metrics (likes, shares, views, follower counts) that you explicitly authorize us to access or that are publicly available through the platform’s API.
  • Authentication tokens: OAuth access tokens and refresh tokens used to maintain the connection. These are stored securely and never shared with third parties.
  • Analytics data: reach, impressions, engagement rates, and audience demographics, where permitted by the respective platform’s API terms.

We collect only the data necessary to provide the specific features you enable. We do not collect private messages, contacts, or any data beyond what is required for the feature in use.

2. How We Use Social Media Data

Data collected from social media platform connections is used solely for the following purposes:

  • To display and manage your connected social media content within the Contesimal application.
  • To enable scheduling, publishing, or analysis of content across connected platforms.
  • To provide analytics dashboards and performance insights based on your authorized account data.
  • To authenticate your identity and maintain your authorized session with each platform.
  • To improve the functionality and reliability of Contesimal’s social media features.

We do not use your social media data for advertising, sell it to third parties, or use it for any purpose not directly related to providing the features you have enabled.

3. Platform-Specific Disclosures

Facebook and Instagram (Meta Platforms)

Contesimal’s integration with Facebook and Instagram is built on the Meta Graph API and is subject to Meta’s Platform Terms and Developer Policies. We request only the minimum permissions necessary for the features you enable. Data received from Meta’s APIs is not used to make decisions about eligibility for employment, credit, healthcare, insurance, or other sensitive contexts. Meta’s Privacy Policy is available at https://www.facebook.com/privacy/policy/.

LinkedIn

Our LinkedIn integration uses the LinkedIn API in compliance with LinkedIn’s API Terms of Use. We access only the data permissions you grant, such as profile information, company pages you manage, or post performance metrics. LinkedIn’s Privacy Policy is available at https://www.linkedin.com/legal/privacy-policy.

Twitter / X

Our Twitter/X integration is built on the Twitter/X API and complies with X’s Developer Agreement and Policy. We access only the permissions you authorize (such as reading and posting to your account). We do not store tweets or engagement data beyond what is required for the active service session. X’s Privacy Policy is available at https://twitter.com/en/privacy.

TikTok

Our TikTok integration uses the TikTok for Developers API, subject to TikTok’s Developer Terms of Service and Privacy Policy. We access only the permissions you explicitly authorize (such as video data, account insights, or profile information). We do not collect or store private information from TikTok users who have not directly authorized Contesimal. TikTok’s Privacy Policy is available at https://www.tiktok.com/legal/page/us/privacy-policy/.

Bluesky (AT Protocol)

Our Bluesky integration uses the AT Protocol (Authenticated Transfer Protocol). Where applicable, we access only your authorized account data and public posts. Bluesky’s privacy information is available at https://blueskyweb.xyz/support/privacy-policy.

YouTube (Google APIs)

Our YouTube integration uses the YouTube Data API v3 and is subject to Google’s API Services User Data Policy. By connecting your YouTube account, you authorize us to access data such as your channel information, video metadata, and analytics. We comply with Google’s requirements, including the Limited Use policy. Google’s Privacy Policy is available at https://policies.google.com/privacy. You may revoke our access to your YouTube data at any time via https://security.google.com/settings/security/permissions.

4. Permissions and Scope of Access

When you connect a social media platform, Contesimal will clearly display which permissions are being requested before you authorize the connection. You are not required to grant all permissions — you may grant only those needed for the features you wish to use. Granting fewer permissions may limit certain features within the application.

5. Data Sharing with Social Media Platforms

When you use Contesimal to publish or interact with content on a connected social media platform, the content you submit is transmitted to that platform via their API. Each platform’s own privacy policy governs how that platform processes the content and associated data. Contesimal is not responsible for the data practices of third-party social media platforms.

6. Storage and Security of Social Media Data

Authentication tokens (OAuth tokens) for connected social media accounts are encrypted at rest and in transit. We do not store platform passwords. Cached social media content (such as post lists or analytics data) is stored only as long as necessary to provide the requested feature and is deleted or refreshed in accordance with each platform’s API guidelines and our standard data retention schedule.

7. Revoking Social Media Access

You may disconnect any social media account from Contesimal at any time through your account settings. Upon disconnection, we will delete your stored authentication tokens and any cached data associated with that platform within 30 days. You may also revoke access directly through the settings of the respective social media platform.

If you would like your data to be deleted sooner, you may request early deletion by contacting us at integrations@contesimal.ai. We will process such requests in accordance with applicable laws and within a reasonable timeframe.

Platform-specific revocation links:

8. Compliance with Platform Developer Policies

Contesimal is committed to complying with the developer policies of all integrated social media platforms. Our integrations are reviewed periodically to ensure ongoing compliance. If a platform revokes or restricts our API access, the corresponding features within Contesimal may be temporarily unavailable. We will notify affected users as soon as reasonably practicable.

9. Contact for Social Media Privacy Concerns

If you have questions or concerns about how we handle data collected from social media platform connections, please contact us at:

Contesimal LLC

Email: support@contesimal.ai

Website: https://contesimal.ai

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@contesimal.ai.